Zion ThreadZ FAQ's

📍 Where are you located?

Zion Threadz is proudly based in the USA. Our products are printed locally and shipped from within the U.S. & International shipping providers are now available so we can reach our Brothers and Sisters abroad.

✊🏿 Is Zion ThreadZ a Black-Owned Business?

Yes, unapologetically, fully, and with purpose. We take pride in our heritage.

📦 Will I get a tracking number for my order?

Once our order ships you will receive a tracking number by email.

📐 What size should I order?

We know fit matters when you’re packing for your getaway. That’s why every product page includes a size chart to help you choose the right one. Still unsure? Shoot us a message at zsupport@zionthreadz.com.

🔄 What’s your return policy?

You can request a return within 30 days of delivery.

Every item printed is made to order and we do not hold inventory. So please check your size and product types before checking out.

We do not accept returns for incorrect sizes or if you changed your mind after purchase.

To be eligible for a return:
Items must be unworn, unwashed, and in original condition (tags and packaging included).

⚠️ Damaged or Incorrect Orders

Please inspect your order when it arrives. If something’s not right, like a wrong item, damage, or print issue, email us at zsupport@zionthreadz.com as soon as possible. We’ll look into it and make it right.

Note:
Unsolicited returns (packages sent without contacting us first) cannot be accepted.

To start a return, email us at zsupport@zionthreadz.com If your return is approved, we’ll send a return label and next steps.